Data Protection Policy

Data Protection

Reading's Economy & Destination Agency (REDA) is committed to preserving the privacy of visitors to this website (visit-reading.com). This Data Protection and Security Statement confirms our policy for the collection and use of information submitted to us.

Summary

We will not share your information with other companies unless you have granted permission for us to do so and we will only send you emails if you give us your consent to do so (either explicitly or implicitly by requesting information and / or providing your email address).

As our servers are located in the United Kingdom, the data that we collect from you is obtained, processed, stored and transmitted in compliance with data protection legislation. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

REDA GDPR policy

Our company REDA is supported by the Reading Borough Council ICT platform, which is General Data Protection Regulation (GDPR) compliant. Within that platform we keep our own electronic filing system.  Our website has been made GDPR compliant by the web site hosting and management company Simpleview.

• We understand the data we hold on individuals and what purpose
• We seek consent to use the information to contact the individual for specified reasons
• We will make our policy freely available to anyone on our web site and circulate it with anyone we are working with.
• We will not hold the information in a database if the reason for holding it is no longer valid or the individual concerned has asked for their details to be removed
• If an individual enquires as to whether we hold information on them we will reply within 2 working days to answer the question and take action thereafter as requested by the individual as to whether the information should be kept, deleted or edited.
• Annual checks and audits will be made of any information we have on individuals
• Databases will be kept in password protected files
• Contact REDA – office@livingreading.co.uk

Personal information on visit-reading.com/business

If you register to use the password protected portions of the site, or the newsletter sign up, we will ask you to provide us with certain data about yourself, which we will handle in accordance with the United Kingdom's Data Protection legislation. We maintain strict security standards and procedures with a view to preventing unauthorised access to your data by anyone, including our staff. We use technologies such as (but not limited to) data encryption, fire walls and server authentication to protect the security of your data. All REDA staff and any third parties hired to provide support services will be required to observe our privacy standards and to allow us to audit them for compliance.

E-marketing database records will be stored for up to a maximum of 27 years unless you choose to unsubscribe before then.

Business information

We store accommodation, venue and other business details (trade data) in our database to facilitate publishing them on this website. Our legal basis for this processing is that it is necessary for the purpose of the legitimate interests pursued by the controller. Business details are by their nature, already in the public domain and we are using them in a way the businesses would reasonably expect and could benefit from.

Cookies

Cookies are small pieces of text stored as a file on the computer's hard drive. They are not computer programs. They only contain and transfer to the web server as much information as the users themselves have disclosed to a certain web site.

Cookies are used by your browser and by most websites to help personalise or improve your experience using the world wide web. If you wish to restrict or block the cookies which are set by this website you can do this through your browser settings. Restricting cookies may affect some of the functionality of this website, such as the ability to log in to password-protected areas, but most of the site will still be accessible to you.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

You can find more information about deleting and controlling cookies from the AboutCookies.org website.

This site will not use cookies to collect personally identifiable information about you. However, in order to provide services to you within this site's extranet, it is necessary to gather information that will enable the website to personalize, improve and to operate such services. In connection with certain aspects of the Services, we may request, collect and/or display some of your Personal Information.

We use cookies to ensure that:-

• content from our website is presented in the most effective manner for you and for your device.
• to provide you with Information, products or services that you request from us or which we feel may Interest you, where you have consented to be contacted for such purposes.
• to carry out our obligations arising from any contracts entered into through our website.
• to allow you to participate in interactive features of our service, when you choose to do so.
• to notify you about changes to our service.
• to regularly update you about our services and promotions in newsletters

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc.

Google Analytics sets a cookie in order to evaluate your use of the Site and compile reports for us on activity on the Site to help us understand how visitors engage with the Site and track visitor interactions. Google Analytics collects information anonymously and without identifying individual visitors.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By accessing this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Analytics uses its own cookies to store information, such as what time the visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. To disable this type of cookie, some browsers will indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis. In addition to declining cookies, you can also install the Google Analytics Opt-out Add-on in your browser, which prevents Google Analytics from collecting information about your website visits.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We operate an optional choice for receiving marketing communications and will clearly name any other organisations who may process your personal data. You can exercise your right to prevent such processing at any time by using the unsubscribe function on a received marketing email or by contacting us at office@livingreading.co.uk

The Act gives you the right to access information held about you. Your right or access can be exercised, in accordance with the Act. A reasonable Subject Access Request (SAR) can be made without a fee being charged. It will be carried out within one month. As part of a SAR, you may request that your personal data is corrected or deleted.

If you are not satisfied with our response you may contact the UK supervisory authority, the Information Commissioner's Office, https://ico.org.uk to report your concern.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to office@livingreading.co.uk